Posts Tagged ‘customers’

Part I: Saving the company

How ordinary smart people will change the organization. By Dave Pollard. One of the most important things I’ve learned in the last few years is that, except for senior management, no one in most organizations really understands what the business of the organizations is all about – how decisions are...
September 11th, 2009 | 01 (4) 2009 / html, Choosing, Cover stories, FREE articles | Read More

Shift of knowledge power to the smart customer

By Sean McPheat MTD Sales Training. Here’s an ‘intercepted’ message from Sean McPheat – known as the ‘UK’s #1 authority on modern day selling’ – to the typical sales professional beleaguered by demands of today’s informed buyer. McPheat tells entrepreneurs and their people how they...
April 12th, 2009 | 01 (1) 2009 / html, Choosing, FREE articles | Read More