Posts Tagged ‘interpersonal knowledge management’

KM Six Pack #5

People: Managing, not hoarding, personal knowledge. By Jerry Ash. This is the fifth in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise. True story: A company installed an expensive software program to assist call center technicians...
November 5th, 2009 | 01 (6) 2009 / html, FREE articles, K-Factor | Read More