Posts Tagged ‘knowledge management’

KM Six Pack #6

Networks: Power of sharing, learning, discovering together. By Jerry Ash. This is the sixth and final column in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise. In the early 1960s, a U.S. senator was making a surprise tour of the Kennedy...
November 25th, 2009 | 01 (7) 2009 / html, FREE articles, K-Factor | Read More

Part III: Saving the company

How ordinary smart people will change the organization. By Dave Pollard. This concludes a three-part series on the failures of many organizations to recognize and capitalize on the value of human knowledge. Where those companies still don’t “get it,” the future is in the hands of ordinary smart...
November 6th, 2009 | 01 (6) 2009 / html, FREE articles, Working | Read More

KM Six Pack #5

People: Managing, not hoarding, personal knowledge. By Jerry Ash. This is the fifth in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise. True story: A company installed an expensive software program to assist call center technicians...
November 5th, 2009 | 01 (6) 2009 / html, FREE articles, K-Factor | Read More

Sugar rush at the Knowledge Café

How conversation is bringing KM back to the people. By Joanna Goodman. David Gurteen’s Knowledge Café, hosted by chocolate manufacturer Cadbury at its headquarters in Bournville, England, brought together people to discuss the role of conversation in business. What brought me to the UK’s most famous...
October 9th, 2009 | 01 (5) 2009 / html, Cover stories, FREE articles, Working | Read More

Part II: Saving the company

How ordinary smart people will change the organization. By Dave Pollard. In Part 1, August 2009 issue, presents a bleak picture of the state of business management in the U.S. Part II digs deeper. In the 1980s and 1990s, most organizations invested in three new technologies, mostly reluctantly: fax,...
October 6th, 2009 | 01 (5) 2009 / html, Choosing, FREE articles | Read More

KM Six Pack #4

Company: Not managing but enabling knowledge. By Jerry Ash. This is the fourth in a series of six articles introducing newly engaged employees and managers to the basics of knowledge-based enterprise. Before cultural change in a knowledge-based organization can occur on the shop floor, the right corporate...
September 17th, 2009 | 01 (5) 2009 / html, FREE articles, K-Factor | Read More

Part I: Saving the company

How ordinary smart people will change the organization. By Dave Pollard. One of the most important things I’ve learned in the last few years is that, except for senior management, no one in most organizations really understands what the business of the organizations is all about – how decisions are...
September 11th, 2009 | 01 (4) 2009 / html, Choosing, Cover stories, FREE articles | Read More